At Charmlet, we take your privacy seriously. This Privacy Policy explains what data we collect, how we use it, and your rights as a user.
1. Data We Collect
When you use Charmlet, we may collect:
- Conversations and content you provide: text, screenshots, or messages uploaded to the app.
- Account information: email, name, and account ID.
- Usage data: features used, number of AI suggestions generated, and general app interactions.
We do not track your personal activity outside the app.
2. How We Use Your Data
Your data is used to:
- Generate AI suggestions for your conversations.
- Improve and optimize Charmlet features.
- Provide customer support and troubleshoot issues.
- Analyze usage trends to make the app better for everyone.
We do not sell your data to third parties.
3. Sharing Your Data
We may share your data only in limited ways:
- With service providers and partners who process data on our behalf (e.g., AI servers).
- If required by law or legal process (e.g., court order or governmental request).
- In aggregated, anonymous form for analytics or research.
4. Storage and Security
- All data is stored securely using encryption.
- We retain data only as long as needed for app functionality, analytics, or legal requirements.
- We implement reasonable security measures to protect against unauthorized access.
5. Your Rights
You have the right to:
- Access the data we have about you.
- Delete your data or request account deletion.
- Opt-out of non-essential data usage where possible (e.g., for analytics or improvement).
To exercise these rights, contact us through the app or website.
6. Age requirement
Charmlet is 18+ only. You must be at least 18 years old to use the service.
7. Changes to This Privacy Policy
- We may update this policy from time to time.
- Any significant changes will be communicated via the app.
- Always check the "Last updated" date at the top.
8. Contact
For any questions, concerns, or data requests, contact us at:
- In-app support
- Website contact form